Privacy policy
PRIVACY POLICY
Protecting your personal data is very important to us. Below we explain which of your data we collect and use for what purpose:
Every time a user accesses a webpage of our offer and every time a file is retrieved, data about this process is stored in a log file. These files are not personal, so we cannot trace which user requested which data. Specifically, the following data record is stored for each retrieval:
- Name of the retrieved file
- Date and time of retrieval
- Amount of data transferred
- Message indicating whether the retrieval was successful
Personal user profiles are not created. It is not possible to draw conclusions about your person. Anonymous information of this type is statistically evaluated by us to optimize our internet presence and the technology that supports it. They will not be passed on to third parties.
PERSONAL DATA
The personal data you provide to us when visiting our homepage is treated confidentially. If you send us an electronic message (email) and/or fill out and submit online forms on our website, we store and process the data and information provided in accordance with the respective purpose intended by you or assumed by us, for example, to send the requested documents or information or to check the submitted application documents. This personal data will not be passed on to third parties outside the Group. However, as a precaution, we would like to point out that when your data is transmitted over the Internet, it may be accessible or altered by unauthorized persons. You consent to the storage and use of the aforementioned data, as well as the use of cookies. If you have further questions about data protection in relation to this website or the data stored about you, or if you wish to object to the use of your data by us, you can contact us via the contact page.
COOKIES
This website uses cookies. Cookies are small text files that are permanently or temporarily stored on your computer when you visit this website. The purpose of cookies is in particular to analyze the use of this website for statistical evaluation and continuous improvements. You can deactivate cookies in your browser at any time in whole or in part in the settings. If you deactivate cookies, you may not be able to use all the functions of this website.
REGISTRATION ON OUR WEBSITE
You can register on our website to use additional functions on the site. We will use the data entered only for the purpose of using the particular offer or service for which you registered. The mandatory information requested during registration must be provided in full. Otherwise, we will refuse the registration.
For important changes, for example in the scope of the offer or in the case of technically necessary modifications, we will use the email address provided during registration to inform you in this way.
The processing of the data entered during registration is based on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke your consent at any time. An informal email to us is sufficient for this purpose. The legality of the data processing already carried out remains unaffected by the revocation.
The data collected during registration will be stored by us as long as you are registered on our website and will then be deleted. Legal retention periods remain unaffected.
DATA PROCESSING (CUSTOMER AND CONTRACT DATA)
We collect, process, and use personal data only to the extent necessary for the establishment, content, or modification of the legal relationship (inventory data). This is done based on Art. 6 (1) lit. b DSGVO, which allows the processing of data for the performance of a contract or pre-contractual measures. We collect, process, and use personal data on the use of our Internet pages (usage data) only to the extent necessary to enable the user to use the service or to bill the user.
Customer data collected will be deleted after the completion of the order or termination of the business relationship. Legal retention periods remain unaffected.
NEWSLETTER
When you register to receive our newsletter, the data you provide will be used exclusively for this purpose. Subscribers may also be informed by email about circumstances relevant to the service or registration (for example, changes to the newsletter offer or technical circumstances).
For an effective registration, we need a valid email address. In order to verify that a registration is actually made by the owner of an email address, we use the "double opt-in" procedure. For this purpose, we record the ordering of the newsletter, the sending of a confirmation email, and the receipt of the requested response. No other data is collected. The data will be used exclusively for sending the newsletter and will not be passed on to third parties.
You can revoke your consent to the storage of your personal data and its use for sending the newsletter at any time. You will find a link for this purpose in each newsletter. You can also unsubscribe at any time directly on this website or inform us of your wish to do so using the contact option provided at the end of this privacy policy.
CONTACT FORM
If you send us inquiries via the contact form, your details from the inquiry form, including the contact data you provide, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.
The processing of the data entered in the contact form is based exclusively on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke this consent at any time. An informal email to us is sufficient for this purpose. The legality of the data processing operations carried out up to the revocation remains unaffected by the revocation.
The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g., after your request has been processed). Mandatory legal provisions - in particular retention periods - remain unaffected.
If you send us inquiries via email, you act at your own risk and consent to us responding to you at the sender's address through the same channel. If you send us unencrypted emails over the Internet, these can be accessed, viewed, and manipulated by third parties.
If you send us inquiries via WhatsApp, please note that personal data (name, contact information) is transmitted to WhatsApp Inc. in the United States and that you consent to this by using WhatsApp.
The United States currently does not have an adequate level of data protection. For information on how WhatsApp handles your data and for what purposes, please refer to the relevant data protection provisions. https://www.whatsapp.com/privacy
PAYPAL
Personal Data: purchase history; usage data; email; billing address; payment information; device information; name; phone number; password
DELETION OR BLOCKING OF DATA
We adhere to the principles of data avoidance and data economy. Therefore, we store your personal data only as long as it is necessary to achieve the purposes stated here or as provided for by the various retention periods stipulated by law. After the respective purpose has ceased or these periods have expired, the corresponding data is routinely blocked or deleted in accordance with legal provisions.
YOUR RIGHTS TO INFORMATION, CORRECTION, BLOCKING, DELETION, AND OBJECTION
You have the right to obtain information about your personal data stored by us at any time. You also have the right to have your personal data corrected, blocked, or deleted, except for the mandatory data storage required for business processing. Please contact our data protection officer for this purpose. You will find the contact details at the bottom of this page.
For data blocking to be considered at any time, these data must be kept in a lock file for control purposes. You can also request the deletion of the data unless there is a legal obligation to retain it. If such an obligation exists, we will block your data upon request.
You can make changes or revoke your consent by notifying us with effect for the future.
PLATFORM AND HOSTING SERVICES
SHOPIFY
Personal Data: surname; usage data; email; billing address; shipping address; payment information; device information; name; phone number; tracking tools
THIRD PARTY SERVICES
GOOGLE MAPS / RECAPTCHA / YOUTUBE / FACEBOOK
We use Google Maps for map embedding, Google reCAPTCHA for protection against bots and spam, and YouTube for embedding videos or other social media plugins (Facebook, Instagram, Google+) (legal basis according to DSGVO: Art. 6 para. 1 lit. f with the operation of our website and the security of information as legitimate interests). These services from the American Google LLC use, among other things, cookies and data is transferred to Google in the USA, where it is assumed that no personal tracking takes place within this framework. Google has committed to ensuring adequate data protection in accordance with the American-European and American-Swiss Privacy Shield. Further information can be found in the detailed privacy policy of Google or Facebook.
YOUTUBE WITH ENHANCED DATA PROTECTION MODE
Our website uses plugins from YouTube, a site operated by Google. The operator of the pages is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA.
Normally, when you call up a page with embedded videos, your IP is already sent to YouTube/Google and cookies are installed on your computer. However, we have voluntarily embedded our YouTube videos with enhanced data protection mode. Please note that after starting the video, your IP is sent to Google/YouTube and only then are cookies stored on your computer.
If you are logged into your YouTube account, you allow YouTube to assign your browsing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.
YouTube is used in the interest of an appealing presentation of our online offers. This represents a legitimate interest pursuant to Art. 6 para. 1 lit. f DSGVO.
Further information on the handling of user data can be found in YouTube's privacy policy at: https://www.google.de/intl/de/policies/privacy
SECURITY
We have taken technical and administrative security precautions to protect your personal data against loss, destruction, manipulation, and unauthorized access. All of our employees and service providers working for us are obliged to comply with the applicable data protection laws.
Whenever we collect and process personal data, it is encrypted before it is transmitted. This means that your data cannot be misused by third parties. Our security precautions are subject to a continuous improvement process and our data protection declarations are constantly revised. Please ensure that you have the latest version.
CHANGES TO OUR PRIVACY POLICY
We reserve the right to change this privacy policy to always comply with the current legal requirements or to implement changes to our services in the privacy policy, e.g., when introducing new services. Your new visit will then be subject to the new privacy policy.
QUESTIONS TO THE DATA PROTECTION OFFICER
If you have any questions about data protection, please write us an email or contact our data protection officer directly.